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Can a payment be cancelled after it is entered?

April 26, 2017cancelled payment

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10 Posted

Can a payment be cancelled after it is entered?

1 Answer

0

10 Posted

Payments can only be cancelled when they are found on the scheduled payments screen. You can cancel a pending Online Bill Payment two ways: • Go to the Pending Payments screen, select the payment to be cancelled and click on “Stop Payment”. • Call an Online Bill Payment service representative at 1.866.321.7071. Speak with a live person anytime from 6:30 a.m. to 10 p.m. CST, Monday through Friday.