Can a library refuse to fill a hold if the library has no money for postage?
A shared catalog allows customers of the participating libraries to not only see what is available, but also where the item is and whether it is checked in or not. The system also allows customers to place holds at a bibliographic level. Libraries will then manage the requests at the item level. How the holds will be managed (pulling, sorting, hold shelf arrangement and pick-up) will all have to be determined. This question also raises the issue of ILL and document delivery. Within one system, it really is a hold and yet treated the way we treat interlibrary loan requests now. Currently Iowa has limited courier service. It is available in some places but not in others. The most popular way to move library items around the state from library to library is by using the US Postal Service. Obviously this is an important issue and will need to be addressed. But courier service is a separate issue and does not prevent us from going forward with the shared automation system. So all this bring
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- Can a library refuse to fill a hold if the library has no money for postage?
