Can a health information custodian refuse to correct an individual’s personal health information?
A health information custodian is obligated to correct personal health information where an individual demonstrates, to the satisfaction of the custodian, that the record is in fact inaccurate or incomplete for the purposes the custodian used or disclosed the information and the individual gives the custodian then necessary information to correct the record. However, a custodian may refuse to correct personal health information relating to the professional opinion or observation of a health care provider. If a correction is refused on such a basis, the custodian is required to inform the individual of the refusal, the reasons for the refusal, the individual’s right to file a complaint regarding the refusal to the IPC and the right of the individual to attach a statement of disagreement to the record.
Related Questions
- How long does a health information custodian have to respond to an individual’s request to personal health information?
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- Can a health information custodian refuse to provide access to an individuals personal health information?
