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Can a firm and a customer agree that certain BCOBS rules do not apply?

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Can a firm and a customer agree that certain BCOBS rules do not apply?

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If the customer is a ‘banking customer’ (as defined in our Glossary) and the firm’s activities are within the scope of BCOBS, the firm must comply with all of the relevant BCOBS rules and cannot contract out. A banking customer is broadly defined as: • a consumer; • a micro-enterprise; or • a charity with an annual income of less than £1 million.

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