Can a Fast Food Chain Benefit From Lean Six Sigma?
Fast food is about getting the customer’s orders out to them as quickly as possible. There is a set process for every order on the menu. There are circumstances that arise which can cause a bottleneck in the system of getting food out to the customer on time. The processes in a chain restaurant include on the line making the food, the employees taking the orders, and the staff that spends their time on the floor or in the parking lot cleaning. Lean Six Sigma can teach management how to effectively make changes to processes to get the most productivity possible out of all of the employees working each shift. In addition, 6 sigma certification teaches management how to spot bottlenecks causing slowing of production and find creative ways to eliminate them. Lean Six Sigma also teaches management and leaders in the fast food restaurant industry how to reduce waste. There is a lot of food wasted in this type of business. This only means cost. When an employee goes through 6 sigma certificat
