Can a deposit be paid in installments?
Yes, if you qualify as a “low-income customer.” A low-income customer is an electric customer whose household income is not more than 125% of the federal poverty guidelines, or who receives food stamps from the Texas Department of Human Services (TDHS) or medical assistance from a state agency administering a part of the medical assistance program. In order to find out how to qualify as a low-income customer, contact LITE-UP Texas by calling 1-866-454-8387 toll-free or visiting their website at http://www.texasrose.org/RTF1.cfm?pagename=LITE-UP%20TEXAS. You can “self-enroll” by enrolling directly with LITE-UP Texas. The advantage of self-enrollment is you would be eligible to pay the initial deposit in two equal installments as long as you provide Kinetic with proof that you have been enrolled as a low-income customer. If you self-enroll, the first installment would be due no sooner than 10 days, and the second installment would be due no sooner than 40 days, after the date of issuance
