Can a delegate force the free/busy information to update after the user has used OWA?
No. Access has to be from the user’s Outlook client. When I view my calendar with OWA, I don’t see my appointments, but they are visible with the Outlook client. If your Hawkmail account is configured to store messages, calendar items, contacts, etc. in a Personal Folder (.pst file), then you will only be able to view your appointments when using the Outlook client, since Personal Folder data is stored on either your hard drive or on a network drive (H:\Hawkmail). In order to view your calendar data from both Outlook and OWA, you need to store your data (calendar items, messages, etc.) on the Hawkmail server. To change your account configuration to the Hawkmail server, launch Outlook, select Tools | E-mail Accounts , click Next , in the “Deliver new e-mail to the following location:” pull-down menu, select Mailbox – yourname and click Finish .