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Can a customer service representative (CSR) update my email address or Password/PIN?

April 26, 2017CSR customer service email address password Pin representative

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Can a customer service representative (CSR) update my email address or Password/PIN?

1 Answer

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No. To ensure the validity of your information and to maintain security, only you can update your email address or password. A CSR will only have the ability to confirm your email address or cancel your enrollment by removing your consent for future electronic delivery.