Can a customer cancel his policy during the tenure of his policy?
• Yes, the policy can be cancelled at the option of the customer with 7 days notice to the insurer and the Insurer will cancel the policy on Short period basis and refund of premium if any, will be made. The refund will be subject to no claim under the policy and retention of minimum premium of Rs.100/-. But cancellation would be made only after ensuring that the vehicle is insured elsewhere at least for Liability Only policy. • ^TopWhat should be done if customer cheque bounces? • If cheque bounce intimation is sent to the customer, the customer needs to approach the nearest office of the Insurance Company for fresh payment immediately. The customer needs to produce his vehicle for inspection along with bank charges of Rs.200/- to be paid. It is more critical in case of Motor insurance because the vehicle will be on road without any insurance and if any claim arises during the intermediate period, the Insurer will not be in a position to pay the claim since the premium has not been re