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Can a customer cancel an order after placing it?

April 26, 2017cancel customer placing

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Can a customer cancel an order after placing it?

1 Answer

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If you chose to allow a customer to cancel an order they can do this till the order goes into shipping. An order has multiple statuses: New, Being Processed, Shipped Complete, Shipped Partial and Cancelled. An order can be cancelled if it has the status of New’ i.e.