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Can a customer be charged for repairs when there was “No Problem Found”?

April 26, 2017charged customer found" problem repairs

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Can a customer be charged for repairs when there was “No Problem Found”?

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At Intermec’s option, a customer may be charged for the labor expended during an inspection of a device, even if the result of the inspection is “No Problem Found”. Also at Intermec’s option, the customer may be billed for return shipping of NPF devices.