Can a controller temporarily turn off any JAWS user settings on the target computer, in order to troubleshoot a problem that the target computer is having?
Yes. Use the Manage Application Settings dialog box located in the Options menu of the JAWS application window. In this dialog, you can choose to disable all settings, default settings, or selective applications without having to restart JAWS. A restart would end the JAWS Tandem session. This is a great way to troubleshoot a problem by ruling out any user modifications or third party scripts.
Related Questions
- Can a controller temporarily turn off any JAWS user settings on the target computer, in order to troubleshoot a problem that the target computer is having?
- Can a sighted user who is using a mouse on the controller computer work with the target computer or is it limited to keyboard use only?
- While in a JAWS Tandem session, can the controller use the Task Manager on the target computer?
