Can a community bank manage these technology improvements with in-house resources?
Sure.But from a cost point of view, it is getting increasingly difficult for community banks like ours to justify the staff time and technology upgrades needed to do it right. Look at what’s happening in the industry: The big banks can afford to do their technology work in-house, and the midsized regional banks do some things with their own networks while routing other functions to vendors. That leaves the small urban or rural players, and more of those are now going to outside providers.