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Can a client go on a waiting list to request a specific provider or a specific time slot for an appointment?

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Can a client go on a waiting list to request a specific provider or a specific time slot for an appointment?

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A18) A client may only go on a “waiting list” at the client’s request. Ensure proper documentation of 1st offered appointment, client request of waiting list and date appointment scheduled. Q19) What is a “concurrent utilization review screen” both urgent and emergent? A19) A “concurrent utilization review screen” is the process to determine whether a person can be evaluated and treated in the community, or needs inpatient treatment (pg 89 Provider Manual). Q20) Does “on-site” visits mean visiting member homes or sitting in during therapy? A20) The term “on-site” visit refers to the Provider Site visit a KHS representative will schedule for those Providers that qualify as “high volume” Providers after successful completion of credentialing (pg 39 of Provider Manual). “On-Site” also refers to any additional Clinical Records Reviews done at the providers location (pg 9 of Provider Manual). Q21) Will KHS provide standardized forms (informed consent, treatment plans, registration forms, pr

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