Can a change in date, route, or itinerary be made to my reservation/purchase made through copaair.com?
It is not possible to change the name. If the purchase has already been made, and the name is incorrect, you must contact our Reservation Center to request the cancellation and the refund of the ticket. If the refund is being requested after 24 hours from the time of purchase, fees applicable to the rules of the purchased rate will be charged. If only a reservation was made, you must cancel it and make a new reservation with the correct name. Keep in mind that, in this case, the rate may change the quoted price. Exceptions: Name corrections are allowed at the discretion of Copa Airlines’ Sales Office personnel as long as proof exists that the passenger is the same (ID and proof of purchase.) Example: Maria E. Velez for Maria Eugenia Velez. If this is the case, please go to the ticket office to make the change. 22. I made a purchase or reservation at copaair.com and I need tech support. Yes. Get in contact with our Reservation Center to get copaair.com support.
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