Can a buyer insist on having a paper copy of the HIP, or will estate agents be able to offer only electronic copies?
A. The obligation to provide a copy of the HIP to a buyer on demand is contained in The Housing Act 2004 Section 156. A buyer can insist on a paper copy, but there is provision (section 156(8)) for a charge to be made for the reasonable costs of making and sending a pack to a buyer, if requested. Also the estate agent has to deliver the HIP within 14 days of the request.