Both of my allowed installations are exhaused. What now?
In the event that your hardware happened to crash or you needed to install a new operating system from scratch, it was probably impossible to properly deactivate your old installation. You may visit your account under “My Installations” and permanently discard the installation as “lost” to make room for a new authorization. This, however, can not be undone. Please carefully read the instructions on the website before submitting such a deletion.