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Bill Payment: When adding an electronic payee, I get an error message concerning the account number. What am I doing wrong?

April 26, 2017account doing electronic Error message payee

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Bill Payment: When adding an electronic payee, I get an error message concerning the account number. What am I doing wrong?

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Payees provide our service with a template of how account numbers should be formatted. Having the correct format assures that the payment will be credited promptly. If you get an error message for the account number, try adding or removing dashes or spaces between the groups of numbers.