Bill Payment Q: How can I tell if a payment was processed electronically or was mailed as a physical check?
When you try to schedule a payment, you will be prompted to setup your payment to process two or five business days (excluding weekends and holidays) prior to your statement due date (not your Grace Period date). If you receive the two day prompt your payment will process electronically, and if you receive the five day prompt, your payment will be processed as a physical check which will be transmitted to the merchant through the US Mail. The decision whether a payment will process electronically or go into the mail, is determined solely by the merchant. Some merchants do not accept electronic payments or do not accept our form of electronic payment. In this case, the payment is processed as a physical check and transmitted via the US Mail.
