Bill Pay Service – How Does it Work?
Q: How does the bill pay service work? A: The bill pay service allows you to set up bill payments to businesses and individuals. Once you enter a payment instruction in the system, the request is submitted at 8 p.m. Central Time, Monday through Friday, excluding holidays. Depending on the payee, your payment will be sent either electronically or by paper check the next business day. The funds are deducted from your bill payment account within 1 – 2 business days after the scheduled date. Top Q: When should I set up my payments to make sure they are paid on time? A: Minimum payment lead times will be provided on screen, based on whether the payee accepts electronic payments or paper check payments (designated by a paper check symbol). Payments to electronic payees should be scheduled a minimum of three (3) business days before the payment due date. For paper check payments, payments should be scheduled a minimum of six (6) business days before the payment’s due date.
