Beyond the little extras, how can managers ensure a happy staff?
Beverly Kaye: My book is based on the belief that managers can do a lot to keep their people. And that it isn’t just about money and perks. It’s about the relationship between the manager and their direct report. We looked at a lot of interviews…. We talked to managers around Christmastime about what gift they can give to employees. We think they should give recognition. What we’re finding in the research is that, in fact, employees will stay longer depending on the quality of the relationship they have with their manager. So a manager who shows appreciation, who will talk with employees about their career goals, who will understand the problems we have in balancing our home life and work life, who takes the time to ask how a sick relative is — people are loyal to that manager. In our research, we asked over 20,000 people the question: Why do you stay? Not why do you go? No. 1 was I stay if I’m challenged and learning. No. 2 was if I feel that my career is being developed. No. 3 was
Related Questions
- Will technical staff participate on interview panels to ensure managers are technically competent to lead the new data center?
- How will Surrey ensure that all professionals are trained? Will managers be responsible for training their staff?
- How do materials managers keep infection control practitioners (ICPs), physicians and finance personnel happy?
