Attorneys must safeguard their passwords and notify the Court if they learn that a password has been compromised. What equipment do I need?
• a computer running a Windows or a Macintosh operating system • PDF writing software to convert documents from a word processor format to portable document format (PDF) • a word processor • Internet access supporting a transfer rate of 56Kbps or higher (high speed Internet is recommended) • browser software (Please refer to the CM/ECF login screen for the latest information on recommended versions of browser software.) • a scanner to image documents that were not created by you (attachments/exhibits) What if something goes wrong? While the electronic filing system is highly reliable, the Clerk’s Office has established a Help Desk to assist if problems occur. The Help Desk will be staffed weekdays from 8:00 a.m. to 5:00 p.m.. except Federal Holidays, and can be reached by telephone at (616) 456-2206, (800) 290-2742, or via e-mail at ecfhelp@miwd.uscourts.gov. Is the system secure? The electronic filing system has several layers of security. First, a login and password are required to a
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