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Attendant console cannot connect to Cisco Unified Communications Manager 7.x and shows the “Unable to connect to server” error message. How do I troubleshoot this issue?

April 26, 2017attendant cisco unified communications Connect console Error manager shows

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Attendant console cannot connect to Cisco Unified Communications Manager 7.x and shows the “Unable to connect to server” error message. How do I troubleshoot this issue?

1 Answer

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A. Attendant console is not supported on 7.x and later with a new install. You need to use the CUBAC/CUDAC/CUEAC licensed servers to use Attendant console with 7.x new install. However, Attendant console is supported with 7.x if this is an upgrade from previous versions such as 5.x or 6.x. It is also supported with all versions of 5.x and 6.x whether it is a new install or upgraded.