As managers and CSEA leaders, we need employees to be able to stay calm at work and get along well with others. Which course do you recommend, Dealing with Stress or Conflict Resolution Skills?
If possible, we would suggest that you give employees the opportunity to take both courses! They can benefit from learning more skills and having a chance to practice them. Since sometimes it’s unclear whether a situation is impacted by something happening at home, both courses also deal with issues employees encounter at work and at home. The Dealing with Stress course helps identify good and bad symptoms of stress and teaches techniques to minimize bad stress at work and at home. The Conflict Resolution Skills course provides techniques to obtain mutually acceptable agreements in every kind of situation. Participants will learn how to create new habits to deal with angry and difficult people, family responsibilities and other concerns, while teaching different ways of thinking, feeling and acting.
Related Questions
- As managers and CSEA leaders, we need employees to be able to stay calm at work and get along well with others. Which course do you recommend, Coping with Stress or Dealing with Conflict?
- How can employees notify managers and senior leaders that the training is not being provided or made available?
- How do corporate training managers track the course progress of their employees?
