As an employer, what can I do to make my employees feel good about their healthcare plans and at the same time get the best value?
While most people may not think of healthcare plans as being creative, there actually are many value added services that will leave you and your employees with a positive feeling. Now more than ever, with the continually escalating costs of healthcare plans, the challenge is to maintain a level of quality that both you and your employees can feel good about. At JKJ, we believe the greatest value is customer service, customer service, customer service. Our Benefits department provides you and your employees with a dedicated 3-person customer service team to handle your account. A second key to superior customer service is technology; each of our client’s information is readily accessible in our comprehensive customer service management system, where our database stores information such as demographics, plan designs, contacts, waiting periods, rates, customer service calls, and more. Our customer service management system also provides detailed customer service reports so we can tell you
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