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As an employer, do I have to replace all of my telephones with volume control telephones by January 1, 2000?

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As an employer, do I have to replace all of my telephones with volume control telephones by January 1, 2000?

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No. After January 1, 2000, the employer must simply ensure that any new and replacement telephones acquired after this date also have volume control. Thus, the FCC’s rules envision replacement of telephones with volume control telephones on a telephone-by-telephone basis, during natural replacement cycles. Please keep in mind that the HAC and VC requirements are two separate requirements. I have several deaf employees who need hearing aid compatible telephones. Am I obligated to provide them with these telephones in their office even though the January 1, 2000 deadlines have not arrived? Yes. Employers must ensure that telephones, including headsets, made available to employees with hearing disabilities for the performance of their duties are hearing aid compatible. (Please note that a HAC phone may not be the accommodation a deaf person needs to use the phone – some may need text telephones, for example, and may be entitled to other accommodations under Title I of the Americans with D

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