As an E.R.S. Canada service provider, what would be expected of me during the entire service call lifecycle?
First of all, we expect our service providers to be honest with their estimated times of arrival. We also expect our vendors to be courteous to our customers during the service call. An open line of communication is also expected, meaning we expect a phone call to confirm you have arrived at the breakdown scene and then we expect a phone call when your work has been completed.
