As a WMECO customer, what services will be available to me via the Web and automated telephone system?
A. The same easy-to-use online and self-service options that are available to you today will still be available through both the Internet and the telephone. These include: On the Internet (www.WMECO.com): • Register for, and make electronic payments (recurring or one-time direct debit) • Register for Budget Billing • View account history or check your usage history • Change a phone number or mailing address • Find ways to reduce your bill using our energy calculator By telephone through our automated system (1-800-286-2000 /781-4300 within the Springfield calling area): • Make an electronic payment (one-time direct debit) • Hear the address for mailing a payment • Request a copy of billing and payment history • Request a copy of the most recent bill • Enroll in Budget Billing • Create a payment arrangement NEW Services available once the customer information and billing system becomes operational in October.
Related Questions
- You can still access and use the automated telephone banking system and can be connected to a customer service representative at any time. Q: How much do PC Banking and Bill Pay cost?
- Can you provide training on a telephone system or application even if we are not an TalkTalk Business customer?
- How do I use my Customer ID on Fidelitys telephone services (both automated and phone representatives)?
