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As a volunteer in a food closet, how can I be helpful to clients but at the same time, avoid being taken advantage of?

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As a volunteer in a food closet, how can I be helpful to clients but at the same time, avoid being taken advantage of?

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Some people may ask for whatever they can see. One way of dealing with this is to keep particularly prized items out of sight, e.g. soap, coffee, jello, tampax. The receptionist receiving clients talks to them about what they most need, and she or other workers can perhaps meet one or two of those needs without having clients ask for everything in sight.

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