Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

As a Strata8 Networks Service Provider Partner, do I need to provide Tier-1 Customer Service?

April 26, 2017customer service Networks partner Provider service strata8

0

Posted

As a Strata8 Networks Service Provider Partner, do I need to provide Tier-1 Customer Service?

1 Answer

0

Posted

Strata8 Networks provides Service Provider Partners with Tier-2 and NOC support. Service Providers Partners, in turn, provides their end user customers Tier-1 support.