As a Microsoft Retail Management partner, how do I gain access to technical support?
Partner Service Plans are offered to all Microsoft Dynamics reselling partners. In specific, Microsoft Retail Management partners can purchase packages called Flex Services or Flex Preferred—packs of incidents to be used when contacting Microsoft Business Solutions for telephone or e-mail support. To find out more about pricing and purchasing information for Flex Service plans, click here. You can also click through www.microsoft.com/businesssolutions >> PartnerSource >> Services & Service Plans >>, or e-mail mbsparsv@microsoft.
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