As a Master Servicer and Program Administrator, what services does Bank of America provide?
Here are some of the services that Bank of America provides: 1). Create Lender Manuals for approved lenders and issue updates as required. Lender manuals and updates are also posted on to Bank of America’s website. 2). Training of all participating lenders to originate and deliver loans in accordance with the terms of the program. 3). Provide lender and program allocation tracking. 4). Monitor a lender’s loan origination to ensure full/timely utilization of program allocation. 5). Develop and distribute pipeline and production reports as needed. 6). Online lender registration and allocation monitoring.
