As a manager, what type of questions can I ask to make employees feel included? How do I make a GLBT person feel comfortable around me?
This depends to a great extent on your business environment, and generally questions should neither be too personal nor too numerous. If people in your work environment ask each other about their home lives, then you can ask GLBT employees the same questions you would ask of anyone else. If you’re not sure what questions are appropriate, ask yourself “would I feel comfortable asking this question of a heterosexual colleague?” On what level can I relate to them? I’d like to chat and be friendly, but feel like they may be uncomfortable around me. For example, if a lesbian is in the women’s restroom and we meet, do I shake her hand or how do I engage in conversation? GLBT people are as well-versed in social conventions as anyone else, and engage in the same friendship practices. If you meet another woman, whether she is straight, lesbian or bisexual, and you want to be friendly, you can use the usual formulation of “Hello my name is….” Shaking hands is usually reserved for more formal o
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