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As a consumer of services provided by DDRC, how do I initiate an appeal of a decision made relating to services I have received or that I believe I am eligible for?

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As a consumer of services provided by DDRC, how do I initiate an appeal of a decision made relating to services I have received or that I believe I am eligible for?

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A. There are two levels of appeals to be specific. The DDRC Dispute Resolution process serves as a method to resolve issues and achieve solutions to problems concerning decisions in the following areas: When determined not eligible for services and supports When determined no longer eligible When services and supports are terminated When services and supports in the individualized plan are to be changed, reduced or denied. Other types of concerns can be addressed through our Resolution Process for Consumers. Every effort is made to work out any concerns prior to resorting to either process. For further information on this process, please call your Resource Coordinator at 233-3363 or Pat Jefferson, Director of Resource Coordination at 462-6537.

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