Are You Satisfied With The FAAs Aeromedical Certification Services?
If not, get ready to sharpen your pencils. The FAA has published a Notice of its forwarding of a Information Collection Request (ICR) abstracted to the Office of Management and Budget (OMB) for review and approval of the new collection. The ICR is titled: Survey of Airman Satisfaction with Aeromedical Certification Services and seeks to assess airmen’s opinions of key dimensions of service quality including courtesy, competence, reliability, and communication. The FAA intends to send a FAA Pilot Medical Certification Survey approximately 4,800 airmen. Although comments to the new ICR must be submitted on or before September 8, 2005, the Notice states that comments to OMB are most effective if OMB receives them within 30 days of publication. According to the Notice, “Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions of the Department, including whether the information will have practical utility; the accuracy
