Are Video Relay Service (VRS) and Video Remote Interpreting (VRI) same thing?
No. VRS and VRI are not the same. With VRI, the Deaf or HOH person and the hearing person are in the same room and use an Interpreter who is located elsewhere. With VRS, the Deaf or HOH person and the hearing person are in different locations and communicate over the telephone through an Interpreter. This service is for VRS only.