Are vendors allowed to exclude certain parts from the maintenance agreement?
No. Neither vendors nor users of this contract may make any unilateral changes to the Lease/Maintenance or Purchase/Maintenance agreements provided on the Digital Copier web page. Unilateral changes to these agreements make the contract null and void. Any mutually agreed to recommended amendments would have to be approved by GTA AMO and generally are not favorably considered. No. Neither vendors nor users of this contract may make any unilateral changes to the Lease/Maintenance or Purchase/Maintenance agreements provided on the Digital Copier web page. Unilateral changes to these agreements make the contract null and void. Any mutually agreed to recommended amendments would have to be approved by GTA AMO and generally are not favorably considered.