Are they members of The Tenancy Deposit Scheme?
On April 6th 2007 radical changes in the way tenant’s deposits may be held became law. Agents or Private Landlords who not members of a government approved scheme are no longer able to hold a Tenant’s Deposit. We are members of The Tenancy Deposit Scheme (TDS). This an Insurance-based scheme run by an organisation called The Dispute Service and was established back in 2003 to provide independent dispute resolution and complaints handling for the lettings industry. It has been running a voluntary tenancy deposit scheme for use by regulated agents since that time and is backed by the three professional bodies for letting agents in the residential property sector, ARLA, NAEA and RICS. For more information visit the website www.tds.gb.com or call 0845 226 7837.