Are there rules or tests I need to pass to get a cash / hotel / ticket advance?
Yes. Firstly you need to ask us for an advance at the time you contact us to report the loss of a credit or debit card, and you can only apply for one advance per incident. Secondly, you must be stranded away from your permanent country of residence with no other means of paying for services or obtaining cash as a result of your debit or credit cards being lost or stolen. Thirdly, as the advance is an interest free loan, you need to agree to repay it within 28 days, and to allow us to carry out a standard credit check to confirm that you can repay it. Finally, you also need to be near a Western Union office. These offices span the globe, but there are a few places in the world where they do not have an office.
