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Are there reasons that I might not be able to complete my claim soley on the Internet?

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Are there reasons that I might not be able to complete my claim soley on the Internet?

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Yes, there are certain situations that require additional information that we cannot collect via the Internet application at this time. If you are instructed to call a claims specialist to complete your claim, the information you have already provided will be saved and available to the claims specialist when you call. A few examples include: leaving questions unanswered, changing your name, out of state employment, you have never filed a claim for unemployment before, you did not work for one of the employers we have on file for you, your employer is a ‘special’ type. Remember that each claim is different, and even if you had to call to complete your claim last time, you might not need to this time!

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