Are there quality standards separate from timeliness? Spot audits about correct adjudication?
A. Yes there are, we have quite a few actually, quality standards. (There are) two main ones, one of which we are exceeding by quite a bit, the other which we’re just striving to meet; we’re getting pretty close. Q. What are the two standards? A. One is for separation, separating issues. And one is what we call is a no-consent separating. Q. Back to workforce training. Is the department adequately resourced to remold the workforce from a manufacturing to a service and knowledge economy? A. Maybe one of the misnomers is that manufacturing is actually going away. What I see at Workforce Development is that it’s changing. It’s requiring a new and higher skill set of our workers than what we’ve seen in the past, and DWD is changing the way we do business in order to account for that. What used to be maybe a manual process on a factory floor is becoming an individual having to program a CNC machine for example, and the machine actually does that manual process now, and the individual now ne
