Are there pricing concessions that pharmacists need to pass on to customers?
EDI pay-direct drug plans are an increasingly popular employee benefit that is advantageous to both pharmacy and your customers. The concept that EDI customers should be charged no more than your regular price is critical to its success. This includes charges for oral contraceptives and diabetic supplies where reduced dispensing fees often apply. That is, you should bill no more for a TELUS Health Solutions EDI customer than you would charge cash customers or other pay-direct customers. In fact, your contract with us includes this requirement. This means that, if you make special deals with any other pay-direct networks, you must apply the same pricing concessions to our cardholders. We provide you with a level playing field with your competitors. Our affiliated insurers must be accorded the same cost basis as you provide our competitors.
