Are there plans to expand IPOWERWEB into other aspects of the Computer/Internet industry outside of Web Hosting?
Yes, we are working on few projects with other companies but it would be premature to discuss those plans. Q: Customer service is one of the qualities that you promote as a competitive advantage in this very competitive industry. How do you set yourself apart from other hosting companies in terms of Customer Service? A: Let me start by stating that we are not perfect. However, I can assure you that we are always working extremely hard on improving every area of the company. The customers that have been with us for a while will be able to confirm this statement. T. Griffin Conrad our Vice President of Global Operations created and implemented two significant programs a few months ago. These programs will lead IPOWERWEB to the next level in terms of customer service and support. One called Next STEP and the other 100% Customer Service, 100% of the Time. Both are related to the way we view our customers and he is very particular about it. We take the customer service mentality of companie
