Are there opportunities for customers to have a voice in TMWA issues?
Yes, absolutely. TMWA has set up a number of channels for customer communication on specific issues like water quality, water pressure, leak reporting, etc. For TMWA contact information click here. In addition, TMWA’s Board of Directors encourages public comment in each board meeting. These meetings are held monthly in the Sparks City Council Chambers, located at 745 4th St. at the corner of 4th and Prater in Sparks. Click here for a schedule of upcoming board meetings. In this fashion, the opportunity for high-level feedback is increased significantly. Any time management proposes a rule or rate change, these will be brought to the board for approval, and customers will be given the opportunity to give input.
