Are there mandatory referrals to EAP?
No. It is a voluntary program. However, you can make a formal referral to EAP and strongly encourage your employee to take advantage of our services. • Does an employee go to EAP on work time? Generally this is at the discretion of the department and supervisor. Employees can participate on work time with your permission. EAP will attempt to be flexible with appointment scheduling for those who prefer to participate confidentially without their supervisor’s knowledge or in situations where leaving on work time would cause hardship for the department. If a supervisor refers an employee, then it is usually agreed that attending on work time is okay. • If I refer an employee, will I get any feedback? Yes, at the minimum you will know if the employee was seen and whether or not he/she is following EAP recommendations. We can disclose more specific information that may be helpful to the supervisor with the employee’s written consent for release of information. • Should I hold off on perform
