Are there disadvantages to Hosted VoIP over other IP voice solutions?
Although Hosted VoIP can and is a great solution, it may not be the best solution for certain businesses. Hosted VoIP, where the PBX resides off premise, can be deficient due to several factors, one of which is the quality of the Internet connection from the business to the hosted VoIP provider’s servers. If this WAN connection, including your ISP and the peering Internet partners that your ISP uses to pass your data, is not of good quality your signaling and voice quality of your VoIP calls will be poor. Latent signaling could cause features to work erratically and poor network conditions, including latency, jitter, and insufficient bandwidth can all add up to make for poor performance.