Are there different types of Rapid Refill Ink stores?
We have two different types of store configurations. While these are different from a franchisee point of view, the customer interface of each is identical. Franchisees can open either full-service stores (retail in the front of the store and cartridge remanufacturing in the rear of the store) or retail-only stores. Franchisees are free to operate either type of store, or both. Typically, the full-service store supports the retail-only location(s). Each store model operates in the same manner as far as customers are concerned. Customers are greeted in a friendly retail setting by knowledgeable store staff. Business accounts receive great business-direct service. The only difference between the operating models is the physical location where the cartridges are remanufactured.
