Are there different types of ITO a company can leverage?
There are four ITO profiles enterprises typically align with. The first ITO profile is ‘off-site,’ which refers to a company ready to move its IT infrastructure to a secure, redundant powered ‘off-site’ data center facility. The second profile is ‘off-load,’ whereby a company seeks to ‘off-load’ some or all non-core IT systems and software applications. The third is ‘outsource,’ for companies with requirements for additional infrastructure management along with preserving capital. These companies benefit from access to proven support teams, bundled hardware and software, and a service level agreement for a monthly operating expense instead of incurring the capital outlay and headcount expense. Finally, with the ‘optimized’ ITO profile, a company would seek support for its above-platform applications and turnkey support services, in turn shifting segments of their IT systems, process and/or functions to service providers specializing in managing IT functions on a captive or shared tenan
