Are there different sources of violence in workplaces?
Yes. Violent acts aren’t always committed by strangers as part of a robbery or other criminal activity. Current or past customers, employees, employees relatives, or patients may all be capable of violence. Violence in the workplace is a complex phenomenon; therefore, violent acts are often placed in one of three categories: Type I The person causing the violence has no legitimate relationship to the workplace. He or she enters a workplace to commit a criminal act. Example: A person enters a gas station with the intent to rob the station, and then kills the attendant. Type 2 The person causing the violence is either the recipient or object of a service provided by the workplace, such as a current or former client, a passenger, or a customer. Example: A person receiving mental health counseling becomes angered over being rescheduled for an appointment and attacks the receptionist. Type 3 The person causing the violence has an employment-related involvement with the workplace. This can e
