Are there certain unified communication products that address system reliability, disaster mitigation and recovery?
This is another very important component. We talked about application access and we want our workforce to keep working, but communication is a very important component of conducting daily business. It’s nice to know that you can still use email and have everything in place for basic communication, but telephones are another issue. The ability to communicate internally, typically with people just lifting their heads out of the cubical to talk to a coworker, is lost in a telecommunicating situation, although you may rely on that for your day-to-day activities. Things like instant messaging will help you in that perspective. Unified communication technologies can actually help you combine all of these technology aspects. In other words, you don’t want to have to install multiple solutions to meet all of these needs. You can have technologies like the Cisco Unified Personal Communicator that allows instant message and telephony capabilities, and can be tied into your IP phone system. Anyth
